How to create a token-based connection in Highlevel

April 23, 2026

This guide walks you through creating a HighLevel token-based connection using a sub-account (location) API key in Unified.

⚠️ Important Context

HighLevel operates on two levels:

• Agency level (company)
• Sub-account level (location) ✅ (token-based authentication works only here)

To access CRM and HRIS data, you must use a sub-account (location) API key.

Note: HighLevel offers multiple ways to create connections. To avoid issues, follow every step in this guide carefully.

✅ Prerequisites

• You must have Admin or Owner access to the sub-account.

🔧 Step-by-Step Setup

1. Navigate to Your Sub-Account

Go to your HighLevel sub-account (location).

2. Open Private Integrations

• Go to Settings → Private Integrations (inside the sub-account)

3. Create a New Integration

• Click Create Integration

4. Name Your Integration

• Provide a clear name for your token (e.g., Unified Integration)

5. Select Required Scopes

Choose scopes based on your use case:

6. Create and Confirm

• Click Create
• Then click Confirm

7. Copy API Token

• You will receive an API Token

• Store it securely (you won't be able to retrieve it later)

8. Get Location ID

To find your Location ID:

• Look at the URL of your sub-account

Example:

https://app.gohighlevel.com/v2/location/tG38xt5twyoGISw4o92p/settings/private-integrations/...

• The value after /location/ is your Location ID → tG38xt5twyoGISw4o92p

9. Connect in Unified

• Go to: https://app.unified.to/integrations/highlevel
• Select API TOKEN
• Click Activate

10. Create Connection

• Paste:
  • API Token
  • Location ID
• Click Create Connection

✅ Done

Your HighLevel token-based connection should now be successfully set up in Unified.

If it doesn't work, double-check:

• You created the token at the sub-account level
• The correct scopes are selected
• The Location ID matches the sub-account

If you have any more doubts or issues, please contact the Unified.to team for support.