ZendeskAPIintegration&MCPserver

Deliver real-time Ticketing faster, close sales deals sooner, and scale without an integration backlog.

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Add Zendesk and 4 other pre-built Ticketing integrations

Real-time data to fuel countless Ticketing use cases

Power AI copilots, insights, predictive analysis, and automation with a modern integration infrastructure that scales alongside you.

ticketing

Resolve Issues

Train AI models on historical ticketing data to predict potential customer issues and reduce resolution time.

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ticketing

Analyze Sentiment

Automatically categorize customer feedback as positive, negative, or neutral using AI-powered sentiment analysis.

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ticketing

Employee Self-Service

Implement a unified ticketing system for HR inquiries, enabling employees to submit and track requests.

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Unified API

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Unified MCP

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HRIS Group

HRIS Employee

TICKETING Customer

TICKETING Note

TICKETING Ticket

Passthrough

HRIS Group

HRIS Employee

TICKETING Customer

TICKETING Note

TICKETING Ticket

Passthrough

Your customer's data

on Zendesk

Unified API data-models and methods

HRIS Group

list get

HRIS Employee

list get

TICKETING Customer

list get create update remove

TICKETING Note

list create

TICKETING Ticket

list get create update remove

Passthrough

get post put patch delete

110 Unified MCP tools

create a ticket13 parameters

list all tickets4 parameters

retrieve a ticket2 parameters

update a ticket14 parameters

remove a ticket2 parameters

create a customer5 parameters

list all customers3 parameters

retrieve a customer2 parameters

update a customer6 parameters

remove a customer2 parameters

create a note5 parameters

list all notes5 parameters

list all employees3 parameters

retrieve an employee2 parameters

list all groups3 parameters

retrieve a group2 parameters

list posts2 parameters

create post

show post2 parameters

update post2 parameters

delete post2 parameters

list comments2 parameters

create post comment2 parameters

show comment4 parameters

update comment4 parameters

delete comment4 parameters

list post subscriptions2 parameters

create post subscription2 parameters

show post subscription4 parameters

delete post subscription4 parameters

list topics

create topic

show topic2 parameters

update topic2 parameters

delete topic2 parameters

list topic subscriptions2 parameters

create topic subscription2 parameters

show topic subscription4 parameters

update topic subscription4 parameters

delete topic subscription4 parameters

unified search10 parameters

create image path

create image upload url and token

list articles6 parameters

show article4 parameters

update article4 parameters

archive article4 parameters

associate attachments in bulk to article4 parameters

list comments4 parameters

create comment4 parameters

show comment6 parameters

update comment6 parameters

delete comment6 parameters

list article labels4 parameters

create label4 parameters

delete label from article6 parameters

update article source locale4 parameters

list article subscriptions4 parameters

create article subscription4 parameters

show article subscription6 parameters

delete article subscription6 parameters

create vote4 parameters

list categories4 parameters

create category2 parameters

show category4 parameters

update category4 parameters

delete category4 parameters

create section4 parameters

update category source locale4 parameters

list sections4 parameters

show section4 parameters

update section5 parameters

delete section4 parameters

create article6 parameters

update section source locale4 parameters

list section subscriptions4 parameters

create section subscription4 parameters

show section subscription6 parameters

delete section subscription6 parameters

list article attachments2 parameters

create article attachment2 parameters

show article attachment4 parameters

list article block attachments2 parameters

list article inline attachments2 parameters

list translations5 parameters

create translation2 parameters

show translation4 parameters

update translation4 parameters

list missing translations2 parameters

create unassociated attachment

delete article attachment2 parameters

list all labels

show label2 parameters

delete label2 parameters

search articles15 parameters

search posts10 parameters

list enabled locales and default locale

delete translation2 parameters

list user segments 1 parameter

create user segment

show user segment2 parameters

update user segment2 parameters

delete user segment2 parameters

list sections with user segment2 parameters

list topics with user segment2 parameters

list content subscriptions by user2 parameters

list user subscriptions by user3 parameters

list votes2 parameters

show vote2 parameters

delete vote2 parameters

The modern Unified API platform, built differently

Real-time, pass-through

Every request hits the source API live. No caching, no sync jobs, no stale data — just on-demand API reads/writes with native and virtual webhooks for instant updates.

Zero-storage by design

We never store end-customer data. Traffic is stateless and regionalized (US/EU/AU), reducing compliance scope and eliminating data-at-rest risk.

One API, deeply normalized

360+ integrations, 22 categories... Unified objects, endpoints, scopes, and errors—plus raw payload passthrough when you need provider-specific fields.

Custom fields & objects

Go beyond shallow schemas. We support custom fields and read/write on custom objects (e.g., Salesforce) via unified metadata APIs.

AI-ready integrations

Built for AI products: real-time streams for RAG/embeddings and Unified MCP tools that securely grant LLMs controlled integration access.

Predictable pricing, no lock-in

Transparent usage-based pricing that scales with API volume—not customers. Own your credentials and migrate anytime.

Add a Zendesk integration to your application in hours

1Test drive integrations

Effortlessly test API calls, explore endpoints, and try out the Zendesk integration using synthetic data in our Sandbox environment.

2Authorize connections

Drop in our Authorization component with a single line of code. Your users can then connect and grant access to their Zendesk data.

3Start making API calls

Use the Connection ID to interact with Zendesk via our unified API. We handle maintenance and updates so you can focus on your product.

Seamless Auth, no extra work

Unified.to removes the complexity of authentication and authorization so you can focus on building your product, not managing auth flows. Our pre-built UI and flexible API handle everything in the background—no extra setup required.

See documentation

React

React component React component source code

Trusted by global product companies and developers to power integrations for innovative AI and SaaS applications

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Integrate with all the major ticketing applications

Unified.to makes it possible to integrate once to a unified API to connect with all the applications your customers use, so you can train AI models, build advanced automation, and expand your market.

Start testing for free

Atlassian Service Desk

freshdesk

Gorgias

HubSpot

Intercom

ServiceNow

Zendesk

Integrateonce,launchindays

With 366+ pre-built integrations and zero maintenance burden, Unified.to unlocks your team's integration potential, so you can unblock growth.

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