UnifiedTicketingAPI

Launch 3+ Ticketing integrations in just hours. Integrate with multiple Ticketing systems through a single API and data model.

Benefits for sales and support applications

Delight your customers by making it easy to complete essential tasks like importing support ticketing data without leaving your app.

Bring your product vision to life with seamless access to third-party data.

Instantly differentiate your product and grow your customer base by offering a complete integrations ecosystem.

Harness data from multiple Ticketing systems

Unified Agent

Fields:

idcreated_atupdated_atnameemailstelephonesraw

Methods:

Create a agentList all agentsRetrieve a agentUpdate a agentRemove a agent

Unified Ticket

Fields:

idcreated_atupdated_atcustomer_idsubjectdescriptionstatusclosed_atprioritycategorysourcesource_reftagsraw

Methods:

Create a ticketList all ticketsRetrieve a ticketUpdate a ticketRemove a ticket

Unified Customer

Fields:

idcreated_atupdated_atnameemailstelephonestagsraw

Methods:

Create a customerList all customersRetrieve a customerUpdate a customerRemove a customer

Unified Note

Fields:

idcreated_atupdated_atcustomer_idagent_iddescriptionraw

Methods:

Create a noteList all notesRetrieve a noteUpdate a noteRemove a note

Create an account in seconds and get started with 7,500 free API requests.

Easily add your first integration with our Unified API. Embed an Integrations Directory with one line of code.

Deliver integrations to your customers quickly without the burden of ongoing maintenance.

Simplify how you build, launch, and maintain integrations