Readandwriteissuedatainreal-time

Launch 17+ pre-built Ticketing integrations today and access normalized issue data with zero maintenance — all through a unified API.

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Atlassian Service Desk

CrowdStrike Falcon

freshdesk

Freshservice

Front

Gorgias

HiBob

HubSpot

Intercom

Microsoft Dynamics 365 Customer Engagement

NinjaOne

and more

The modern Unified API+MCP platform, built differently

Real-time, pass-through

Every request hits the source API live. No caching, no sync jobs, no stale data — just on-demand API reads/writes with native and virtual webhooks for instant updates.

Zero-storage by design

We never store end-customer data. Traffic is stateless and regionalized (US/EU/AU), reducing compliance scope and eliminating data-at-rest risk.

Unified APIs, deeply normalized

830+ integrations, 34 categories... Unified objects, endpoints, scopes, and errors—plus raw payload passthrough when you need integration-specific fields.

Custom fields & objects

Go beyond shallow schemas. We support custom fields and read/write on custom objects (e.g., Salesforce) via unified metadata APIs.

AI-ready integrations

Built for AI products: feed real-time data into embeddings or RAG pipelines, and let your agents perform secure write actions through MCP—all without caching or stale sync jobs.

Predictable pricing, no lock-in

Transparent usage-based pricing that scales with API volume—not customers. Own your credentials and migrate anytime.

Get integrations from backlog to production in days

1. Activate integrations

Enable integrations across 33 API categories, from Marketing to Ticketing and Enrichment

2. Launch integrations

Build, test, and launch multiple integrations simultaneously with only a few lines of code.

3. Authorize integrations

Embed our authorization component to let customers easily link their accounts.

Seamless authorization, no extra work

Unified removes the complexity of integration authorization so you can focus on building your product, not managing OAuth flows. Our pre-built UI and flexible API handle everything in the background—no extra setup required.

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Trusted by developers and product teams worldwide

Fresh data to fuel countless use cases

Power AI copilots, insights, predictive analysis, and automation with a modern integration infrastructure that scales alongside you.

Ticketing

Resolve Issues

Train AI models on historical ticketing data to predict potential customer issues and reduce resolution time.

Ticketing

Analyze Sentiment

Automatically categorize customer feedback as positive, negative, or neutral using AI-powered sentiment analysis.

Ticketing

Employee Self-Service

Implement a unified ticketing system for HR inquiries, enabling employees to submit and track requests.

Ticketing

Access Tickets

Fetch tickets, statuses, priorities, and metadata from ticketing platforms.

Build with a unified Ticketing API

Read and write data from multiple Ticketing integrations

Unified Ticket

Fields:

id created_at updated_at customer_id subject description status closed_at priority category_id source source_ref tags user_id url attachment_ids due_at raw

Methods:

Create a ticket List all tickets Retrieve a ticket Update a ticket Remove a ticket

Unified Customer

Fields:

id created_at updated_at name emails telephones tags raw

Methods:

Create a customer List all customers Retrieve a customer Update a customer Remove a customer

Unified Note

Fields:

id created_at updated_at customer_id description ticket_id user_id raw

Methods:

Create a note List all notes Retrieve a note Update a note Remove a note

Unified Category

Fields:

id created_at updated_at name description is_active parent_id raw

Methods:

Create a category List all categories Retrieve a category Update a category Remove a category

Why our customers choose us

5 stars on G2

Integrate.Faster.

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