Case Study How Talin.ai launched 20+ integrations and landed their biggest enterprise customer.

Pushandpullreal-timeissuedata

Launch pre-built Ticketing integrations today and access normalized issue data with zero maintenance — all through a single API.

Get integrations from backlog to production in days

Enable integrations across 16 API categories, from CRM to Ticketing and Messaging.

Build, test, and launch multiple integrations simultaneously with only a few lines of code.

Embed our authorization component to let customers easily link their accounts.

Trusted by developers and product teams worldwide

Power AI copilots, insights, predictive analysis, and automation with a modern integration infrastructure that scales alongside you.

Ticketing

Resolve Issues

Train AI models on historical ticketing data to predict potential customer issues and reduce resolution time.

Ticketing

Analyze Sentiment

Automatically categorize customer feedback as positive, negative, or neutral using AI-powered sentiment analysis.

Ticketing

Employee Self-Service

Implement a unified ticketing system for HR inquiries, enabling employees to submit and track requests.

Read and write data from multiple Ticketing integrations

Unified Ticket

Fields:

id created_at updated_at customer_id subject description status closed_at priority category source source_ref tags user_id url raw

Methods:

Create a ticket List all tickets Retrieve a ticket Update a ticket Remove a ticket

Unified Customer

Fields:

id created_at updated_at name emails telephones tags raw

Methods:

Create a customer List all customers Retrieve a customer Update a customer Remove a customer

Unified Note

Fields:

id created_at updated_at customer_id description ticket_id user_id raw

Methods:

Create a note List all notes Retrieve a note Update a note Remove a note