Readandwriteissuedatainreal-time

curl --get \
  'https://api.unified.to/ticketing/{connection_id}/ticket' \
  --data 'limit=1' \
  --header "authorization: bearer $UNIFIED_API_KEY"

// npm install @unified-api/typescript-sdk
import { UnifiedTo } from '@unified-api/typescript-sdk';

const unified = new UnifiedTo({
  security: { jwt: process.env.UNIFIED_API_KEY },
});

const tickets = await unified.ticketing.listTicketingTickets({
  connectionId: '{connection_id}',
  limit: 1,
});

# pip install Unified-python-sdk
import os
from unified_python_sdk import UnifiedTo
from unified_python_sdk.models import shared

with UnifiedTo(
    security=shared.Security(jwt=os.environ["UNIFIED_API_KEY"]),
) as unified:
    res = unified.ticketing.list_ticketing_tickets(request={
        "connection_id": "{connection_id}",
        "limit": 1,
    })
    print(res.ticketing_tickets)

[
  {
    "id": "48213",
    "created_at": "2026-10-25T11:02:44.000Z",
    "updated_at": "2026-10-25T11:40:09.000Z",
    "subject": "Can't export invoices to CSV",
    "status": "ACTIVE",
    "priority": "high",
    "customer_id": "39281",
    "source": "email",
    "tags": ["billing", "export"],
    "url": "https://foobar.example.com/tickets/48213"
  }
]