GorgiasAPIintegration&MCPserver

Deliver real-time Ticketing faster, close sales deals sooner, and scale without an integration backlog.

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Add Gorgias and 4 other pre-built Ticketing integrations

Real-time data to fuel countless Ticketing use cases

Power AI copilots, insights, predictive analysis, and automation with a modern integration infrastructure that scales alongside you.

ticketing

Resolve Issues

Train AI models on historical ticketing data to predict potential customer issues and reduce resolution time.

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ticketing

Analyze Sentiment

Automatically categorize customer feedback as positive, negative, or neutral using AI-powered sentiment analysis.

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ticketing

Employee Self-Service

Implement a unified ticketing system for HR inquiries, enabling employees to submit and track requests.

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Unified API

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Unified MCP

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TICKETING Customer

TICKETING Ticket

TICKETING Note

HRIS Employee

Passthrough

TICKETING Customer

TICKETING Ticket

TICKETING Note

HRIS Employee

Passthrough

Your customer's data

on Gorgias

Unified API data-models and methods

TICKETING Customer

list get remove create update

TICKETING Ticket

list get remove create update

TICKETING Note

list get remove create update

HRIS Employee

list get remove create update

Passthrough

get post put patch delete

118 Unified MCP tools

create a ticket13 parameters

list all tickets5 parameters

retrieve a ticket2 parameters

update a ticket14 parameters

remove a ticket2 parameters

create a customer5 parameters

list all customers5 parameters

retrieve a customer2 parameters

update a customer6 parameters

remove a customer2 parameters

create a note5 parameters

list all notes6 parameters

retrieve a note2 parameters

update a note6 parameters

remove a note2 parameters

create an employee32 parameters

list all employees5 parameters

retrieve an employee2 parameters

update an employee33 parameters

remove an employee2 parameters

retrieve your account

create a customer6 parameters

list customers12 parameters

delete customers

retrieve a customer2 parameters

update a customer8 parameters

delete a customer2 parameters

merge two customers19 parameters

set customer data4 parameters

create a custom field12 parameters

list custom fields6 parameters

bulk update a list of custom fields

retrieve a custom field2 parameters

update a custom field14 parameters

list voice calls3 parameters

retrieve a voice call2 parameters

list voice call recordings3 parameters

retrieve a voice call recording2 parameters

delete a voice call recording2 parameters

list events11 parameters

retrieve an event2 parameters

upload files2 parameters

create an integration5 parameters

list integrations6 parameters

retrieve an integration2 parameters

update an integration6 parameters

delete an integration2 parameters

create a job4 parameters

list jobs7 parameters

retrieve a job2 parameters

update a job6 parameters

cancel a job2 parameters

create a macro5 parameters

list macros13 parameters

retrieve a macro2 parameters

update a macro7 parameters

delete a macro2 parameters

create a rule7 parameters

list rules5 parameters

retrieve a rule2 parameters

update a rule9 parameters

delete a rule2 parameters

update rules' priorities 1 parameter

create a survey9 parameters

list surveys5 parameters

retrieve a survey2 parameters

update a survey11 parameters

search for resources3 parameters

create a user9 parameters

list users9 parameters

retrieve a user2 parameters

update a user14 parameters

delete a user2 parameters

create a team4 parameters

list teams5 parameters

retrieve a team2 parameters

update a team6 parameters

delete a team2 parameters

create a tag3 parameters

list tags7 parameters

delete tags

retrieve a tag2 parameters

update a tag5 parameters

delete a tag2 parameters

merge tags3 parameters

create a ticket22 parameters

list tickets9 parameters

retrieve a ticket3 parameters

update a ticket23 parameters

delete a ticket2 parameters

create a message18 parameters

list messages of a ticket2 parameters

retrieve a message4 parameters

update a message19 parameters

delete a message4 parameters

add ticket tags4 parameters

list ticket tags2 parameters

set ticket tags4 parameters

remove ticket tags2 parameters

list ticket field values2 parameters

update ticket fields values2 parameters

update ticket field value4 parameters

delete ticket field value4 parameters

list messages4 parameters

retrieve a statistic3 parameters

download a statistic3 parameters

create a view12 parameters

list views5 parameters

retrieve a view2 parameters

update a view14 parameters

delete a view2 parameters

list view's items6 parameters

search for view's items7 parameters

create a widget7 parameters

list widgets5 parameters

retrieve a widget2 parameters

update a widget9 parameters

delete a widget2 parameters

The modern Unified API platform, built differently

Real-time, pass-through

Every request hits the source API live. No caching, no sync jobs, no stale data — just on-demand API reads/writes with native and virtual webhooks for instant updates.

Zero-storage by design

We never store end-customer data. Traffic is stateless and regionalized (US/EU/AU), reducing compliance scope and eliminating data-at-rest risk.

One API, deeply normalized

360+ integrations, 23 categories... Unified objects, endpoints, scopes, and errors—plus raw payload passthrough when you need provider-specific fields.

Custom fields & objects

Go beyond shallow schemas. We support custom fields and read/write on custom objects (e.g., Salesforce) via unified metadata APIs.

AI-ready integrations

Built for AI products: real-time streams for RAG/embeddings and Unified MCP tools that securely grant LLMs controlled integration access.

Predictable pricing, no lock-in

Transparent usage-based pricing that scales with API volume—not customers. Own your credentials and migrate anytime.

Add a Gorgias integration to your application in hours

1Test drive integrations

Effortlessly test API calls, explore endpoints, and try out the Gorgias integration using synthetic data in our Sandbox environment.

2Authorize connections

Drop in our Authorization component with a single line of code. Your users can then connect and grant access to their Gorgias data.

3Start making API calls

Use the Connection ID to interact with Gorgias via our unified API. We handle maintenance and updates so you can focus on your product.

Seamless Auth, no extra work

Unified.to removes the complexity of authentication and authorization so you can focus on building your product, not managing auth flows. Our pre-built UI and flexible API handle everything in the background—no extra setup required.

See documentation

React

React component React component source code

Trusted by global product companies and developers to power integrations for innovative AI and SaaS applications

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Integrate with all the major ticketing applications

Unified.to makes it possible to integrate once to a unified API to connect with all the applications your customers use, so you can train AI models, build advanced automation, and expand your market.

Start testing for free

Atlassian Service Desk

freshdesk

Gorgias

HubSpot

Intercom

ServiceNow

Zendesk

Integrateonce,launchindays

With 368+ pre-built integrations and zero maintenance burden, Unified.to unlocks your team's integration potential, so you can unblock growth.

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