GongAPIintegration&MCPserver

Deliver real-time Call Center faster, close sales deals sooner, and scale without an integration backlog.

Add Gong to your app See feature support

Try free for 30 days, no credit card required

Add Gong and 9 other pre-built Call Center integrations

Real-time data to fuel countless Call Center use cases

Power AI copilots, insights, predictive analysis, and automation with a modern integration infrastructure that scales alongside you.

Analyze Calls

Analyze call details from multiple systems to enhance customer interactions.

Learn More

Sync Customers

Integrate call center systems for real-time access to customer data during calls.

Learn More

Your product

or/and

AI agent

> > > > > > > > > > > > > > > > > >

< < < < < < < < < < < < < < < < < <

Unified API

or/and

Unified MCP

> > > > > > > > > > > > > > > > > >

< < < < < < < < < < < < < < < < < <

HRIS Employee

UC Call

UC Recording

UC Contact

Passthrough

HRIS Employee

UC Call

UC Recording

UC Contact

Passthrough

Your customer's data

on Gong

Unified API data-models and methods

HRIS Employee

list get

UC Call

get list

UC Recording

list get

UC Contact

get

Passthrough

get post put patch delete

69 Unified MCP tools

list all calls5 parameters

retrieve a contact2 parameters

list all recordings7 parameters

retrieve a recording2 parameters

list all employees4 parameters

retrieve an employee2 parameters

retrieve call data by date range (/v2/calls)4 parameters

add new call (/v2/calls)19 parameters

add call media (/v2/calls/{id}/media)3 parameters

retrieve data for a specific call (/v2/calls/{id})2 parameters

retrieve detailed call data by various filters (/v2/calls/extensive)3 parameters

permission profile for a given profile id (/v2/permission-profile) 1 parameter

update permission profile (/v2/permission-profile)39 parameters

create permission profile (/v2/permission-profile)39 parameters

update a gong meeting (/v2/meetings/{meetingid})8 parameters

delete a gong meeting (/v2/meetings)2 parameters

report event of a content view (/v2/customer-engagement/content/viewed)23 parameters

report event of a content share (/v2/customer-engagement/content/shared)22 parameters

report event of a custom action (/v2/customer-engagement/action)22 parameters

get generic crm integration details (/v2/crm/integrations)

delete a generic crm integration (/v2/crm/integrations)2 parameters

give individual users access to calls (/v2/calls/users-access) 1 parameter

retrieve users that have specific individual access to calls (/v2/calls/users-access) 1 parameter

remove specific individual users access from calls (/v2/calls/users-access)

list users by filter (/v2/users/extensive)2 parameters

retrieve interaction stats for applicable users by date (/v2/stats/interaction)2 parameters

retrieve answered scorecards for applicable reviewed users or scorecards for a date range (/v2/stats/activity/scorecards)2 parameters

retrieve daily activity for applicable users for a date range (/v2/stats/activity/day-by-day)2 parameters

retrieve aggregated activity for defined users by date (/v2/stats/activity/aggregate)2 parameters

retrieve aggregated activity for defined users by a date range with grouping in time periods (/v2/stats/activity/aggregate-by-period)3 parameters

create a new gong meeting (/v2/meetings)6 parameters

validate gong meeting integration (/v2/meetings/integration/status) 1 parameter

integration settings (/v2/integration-settings) 1 parameter

list assigned flows for the given prospects (/v2/flows/prospects) 1 parameter

assign a gong engage flow to prospects (/v2/flows/prospects/assign)3 parameters

post a digital interaction (/v2/digital-interaction)9 parameters

delete the phone number, and all associated elements (/v2/data-privacy/erase-data-for-phone-number) 1 parameter

delete the email address, and all associated elements (/v2/data-privacy/erase-data-for-email-address) 1 parameter

Upload Stages 1 parameter

Upload Crm Schema Field Deprecated2 parameters

Upload Crm Data Deprecated4 parameters

Map Crm Users3 parameters

list schema fields (/v2/crm/entity-schema)2 parameters

upload object schema (/v2/crm/entity-schema)2 parameters

get crm objects (/v2/crm/entities)3 parameters

upload crm objects (/v2/crm/entities) 1 parameter

retrieve transcripts of calls (/v2/calls/transcript)2 parameters

list all company workspaces (/v2/workspaces)

list all users (/v2/users)2 parameters

retrieve user (/v2/users/{id})2 parameters

retrieve user settings history (/v2/users/{id}/settings-history)2 parameters

retrieve tracker details (/v2/settings/trackers) 1 parameter

retrieve scorecards details (/v2/settings/scorecards)

list all users attached to a given permission profile (/v2/permission-profile/users) 1 parameter

retrieve logs data by type and time range (/v2/logs)4 parameters

retrieve library folders (/v2/library/folders) 1 parameter

list of calls in a specific folder (/v2/library/folder-content) 1 parameter

list gong engage flows (/v2/flows)3 parameters

retrieve all references to a phone number 1 parameter

retrieve all references to an email address 1 parameter

get request status (/v2/crm/request-status)2 parameters

List Crm Schema Fields Deprecated2 parameters

Get Crm Objects Deprecated3 parameters

List Generic Crm Integration Deprecated

list all calls that were manually associated with crm objects (/v2/calls/manual-crm-associations) in beta phase2 parameters

list all company permission profiles for a given workspace (/v2/all-permission-profiles) 1 parameter

Delete Generic Crm Integration Deprecated2 parameters

The modern Unified API platform, built differently

Real-time, pass-through

Every request hits the source API live. No caching, no sync jobs, no stale data — just on-demand API reads/writes with native and virtual webhooks for instant updates.

Zero-storage by design

We never store end-customer data. Traffic is stateless and regionalized (US/EU/AU), reducing compliance scope and eliminating data-at-rest risk.

One API, deeply normalized

360+ integrations, 22 categories... Unified objects, endpoints, scopes, and errors—plus raw payload passthrough when you need provider-specific fields.

Custom fields & objects

Go beyond shallow schemas. We support custom fields and read/write on custom objects (e.g., Salesforce) via unified metadata APIs.

AI-ready integrations

Built for AI products: real-time streams for RAG/embeddings and Unified MCP tools that securely grant LLMs controlled integration access.

Predictable pricing, no lock-in

Transparent usage-based pricing that scales with API volume—not customers. Own your credentials and migrate anytime.

Add a Gong integration to your application in hours

1Test drive integrations

Effortlessly test API calls, explore endpoints, and try out the Gong integration using synthetic data in our Sandbox environment.

2Authorize connections

Drop in our Authorization component with a single line of code. Your users can then connect and grant access to their Gong data.

3Start making API calls

Use the Connection ID to interact with Gong via our unified API. We handle maintenance and updates so you can focus on your product.

Seamless Auth, no extra work

Unified.to removes the complexity of authentication and authorization so you can focus on building your product, not managing auth flows. Our pre-built UI and flexible API handle everything in the background—no extra setup required.

See documentation

React

React component React component source code

Trusted by global product companies and developers to power integrations for innovative AI and SaaS applications

5 stars on G2

Integrate with all the major call center applications

Unified.to makes it possible to integrate once to a unified API to connect with all the applications your customers use, so you can train AI models, build advanced automation, and expand your market.

Start testing for free