Which Unified APIs Are SOC2 and HIPAA Compliant?

January 23, 2026

If you're building a SaaS or AI-native product that integrates with sensitive customer data, compliance matters. Whether you're handling employee records, syncing CRM data, or connecting file storage platforms, you're expected to meet the security and privacy standards required by your customers and regulators.

This post clarifies which Unified APIs can be used in HIPAA-regulated environments, what our SOC 2 Type II and HIPAA compliance really means, how we compare to competitors like Merge.dev, Truto, Apideck, and Paragon, and how our architecture helps reduce your risk.

Unified.to's Platform Compliance

Unified.to is SOC 2 Type II certified and fully compliant with HIPAA, GDPR, PIPEDA, and CCPA. These certifications apply at the platform level—not just individual endpoints. That means every API category built on Unified.to inherits the same security posture:

• SOC 2 Type II: Attested to the AICPA Trust Services Criteria for security, availability, and confidentiality
• HIPAA-aligned: Unified will sign Business Associate Agreements (BAAs) for covered entities or business associates handling PHI
• PIPEDA (Canada): Personal data handled in accordance with Canadian privacy law

Real-Time, Stateless Architecture

Unified.to is not a database. It's a real-time API platform built on a zero-storage, stateless passthrough model:

• We never store your customers' data at rest
• Every API request fetches data live from the source system
• No caching, no snapshots, no stale records
• Logs are minimized and redacted by default

This architecture eliminates PII and PHI persistence risk. It also means the Unified platform doesn't expand your compliance scope—the data flows through, but never resides on our infrastructure.

What Unified APIs Handle (and Don't Handle)

Unified.to provides normalized access to over 370+ integrations across 24+ API categories:

• CRM (Salesforce, HubSpot, Pipedrive)
• HRIS & ATS (BambooHR, Greenhouse, Personio)
• File Storage (Google Drive, Dropbox, Box)
• Calendar & Scheduling (Google, Microsoft, Calendly)
• Ticketing & Support (Zendesk, Intercom, Help Scout)

Unified.to does not store records, process data post-fetch, or operate as a system of record. Your application controls where data is retained, stored, or processed. That distinction matters—especially for HIPAA, GDPR, and PIPEDA audits.

How Unified APIs Compare on Compliance

Unified.to, Truto, and Merge.dev offer HIPAA-aligned infrastructure with BAAs. Unified.to and Truto go further by never storing end-user data, reducing audit exposure. Paragon requires customers to self-host for HIPAA readiness. Apideck does not support HIPAA workflows.

Categories Common in Regulated Workflows

These Unified API categories are often used in HIPAA- or PII-adjacent workflows:

• HR & Directory: employee benefits, FMLA, health coverage
• CRM: contact records and outreach data containing PII
• Messaging: support cases or appointment reminders
• File Storage: uploaded health documents, consent forms

Because Unified.to never stores this data, our role in the compliance chain is scoped to real-time transfer, not processing or storage.

Clarifying the Myth: "HIPAA-Compliant Integrations"

Compliance applies to the platform and architecture—not to the third-party apps themselves. Unified.to does not certify that Salesforce, Notion, or any connected system is HIPAA compliant.

Instead:

• Unified.to enables HIPAA-aligned data transfer
• Customers must still ensure that connected third-party apps meet compliance requirements
• A BAA with Unified applies only to our infrastructure and handling

This applies equally to other vendors. Merge and Truto offer similar disclaimers. Apideck and Paragon do not certify their integrations and provide less clarity around HIPAA readiness.

Credentials, Residency & Audit Controls

Unified customers retain full control over authorization:

• Use your own OAuth client credentials for branded auth
• Store API tokens in your own AWS Secrets Manager (BYOK supported)
• Restrict access by IP, enforce SAML/SSO, and log everything centrally
• Choose your data residency: US, Canada, Europe, or Australia

Final FAQ: So, Which Unified APIs Are HIPAA Compliant?

All Unified APIs share the same compliance profile. If Unified.to is deployed in a HIPAA-regulated product:

• You can use any integration category that involves PHI (e.g., HRIS, calendar, messaging) under a BAA
• No customer data is ever stored on Unified.to's servers
• Your compliance risk is reduced by our passthrough design, not expanded

For SOC 2, HIPAA, GDPR, or PIPEDA compliance documentation, visit unified.safebase.us.

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Disclaimer: Unified.to's SOC 2 Type II and HIPAA compliance applies to our platform only. Customers are responsible for ensuring connected third-party applications and data usage meet their own regulatory requirements.