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Multi-Region Sync

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Unified.to runs in multiple data regions — US, EU, and AU — so your data can live close to where you and your customers are. Multi-Region Sync keeps your account configuration consistent across those regions automatically.

When you turn on Multi-Region Sync, the settings you manage in your "home" region are continuously replicated to your other selected region(s). You configure things once, and they show up everywhere — no manual re-entry, no drift between regions.

What is Multi-Region Sync?

Multi-Region Sync is useful when you need to:

  • Meet data-residency requirements: keep certain end users' connection data in the EU or AU while still managing one account.
  • Reduce latency: serve customers from the region closest to them.
  • Operate with regional redundancy: keep your account configuration mirrored across regions.

⭐ Availability: Multi-Region Sync is available on the Scale plan. Turn it on yourself in Settings → Data regions.

What gets synced

When Multi-Region Sync is enabled, the following are replicated from your home region to your other selected region(s):

  • Workspace / environment settings — your workspace configuration and environment settings.
  • Users — the team members and admins on your workspace.
  • API keys — your Unified.to API keys, so the same keys work in each region.
  • Integration secrets / credentials — the OAuth client credentials and secrets you configure for your integrations.
  • Workspace integrations — your enabled integrations and their configuration (scopes, settings, branding, etc.).
  • Notifications — your workspace notification settings.

In practice: you set up your integrations, branding, API keys, and team once in your home region, and they are automatically mirrored to your other region(s). Updating an integration's configuration or credentials in one region propagates the change to the others.

What does not get synced

End-user connections, webhooks, and API call logs / usage history are intentionally region-specific and are not replicated.

A connection is the authorization a single end user grants when they connect their account (for example, a customer linking their Salesforce or Google account). These stay in the region where they were created. This is by design — it keeps each end user's data resident in the region you chose for them and avoids duplicating sensitive end-user tokens across regions.

Rule of thumb:

  • Account-level configuration (integrations, credentials, keys, users, settings) → synced across regions.
  • End-user connections and the data they pull → stay in their own region.

How to enable Multi-Region Sync

  1. Make sure your workspace is on the Scale plan. You can check your plan on Settings → Plan.
  2. Sign in to the dashboard of your home region: the region where you set up your workspace first. Sync is bidirectional, so you can edit configuration in any region afterwards and it stays consistent across all of them.
  3. Go to Settings → Data regions and select Enable multi-region sync.
  4. Select what to sync (workspace settings, users, API keys, integration secrets, workspace integrations, notifications). Workspace settings are always included while sync is on.
  5. Save. Unified.to performs a one-time initial copy of your existing configuration, then keeps the regions in sync automatically.

Moving your workspace to another region

Multi-Region Sync keeps one workspace in several regions at once. If you want your workspace to live in a different region instead, you can move it yourself, on any paid plan, from Settings → Data regions:

  1. In your current region, choose the destination and start the migration. Your configuration (the same items listed in What gets synced) is copied to that region only.
  2. In the new region, check your settings arrived, add the new region's callback URL to your OAuth apps, and recreate your connections and webhooks there. Connections are never moved between regions.
  3. Make the new region your main region. Your subscription moves there, and the old workspace stays on the Test plan until you delete it. We never delete it automatically.

A workspace that uses Multi-Region Sync has to turn it off before it can be moved. For every step, see Move your workspace to another data region.

Frequently asked questions

  • Which regions are supported? US, EU, and AU.
  • Do my customers need to do anything? No. They keep connecting in whichever region you set up for them; their connections stay there.
  • Will enabling sync move my existing connections? No. Connections are never moved or copied between regions.
  • Is the synced data encrypted in transit? Yes. All replicated configuration, including secrets, is encrypted and integrity-protected in transit.
  • Can I choose which items to sync? Yes — any combination of the items listed above.
  • How do I turn it off? Clear Enable multi-region sync on Settings → Data regions and save.
  • Can I move my workspace to a different region instead? Yes. On any paid plan, you can move your workspace from one region to another yourself. See Moving your workspace to another region below.

Need help? Reach out to your account manager or contact Unified.to support.

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